Services
Support that meets conflict at the right level.
Resolve the issue in front of you, build the capability to prevent the next one, or strengthen your own practice.
Find the right starting pointMediation
A confidential process for getting the right people into a constructive conversation.
Andrew creates a calm, impartial structure in which each person can be heard, the issues can be clarified and practical options can emerge. The parties retain control of the outcome.
- Workplace and employment disputes
- Business and contractual disputes
- Team and interpersonal conflict
- Community and private disputes
Workplace conflict resolution training
Give leaders and teams a practical system for addressing issues before they escalate.
Training is tailored to the realities of your workplace and built around tools people can use immediately—including early warning signs, emotional regulation, difficult conversations, de-escalation, boundaries and accountability.
- Leadership teams
- People and culture teams
- Frontline managers and supervisors
- Whole-team capability building
Conflict coaching
Prepare well for the conversation you cannot afford to mishandle.
One-to-one coaching helps you understand the conflict, regulate your response, clarify your message and practise language that is firm, respectful and likely to move the situation forward.
- Difficult-conversation preparation
- Leadership confidence
- Managing challenging behaviour
- Post-conflict repair and reflection
Mediator mentoring
Strengthen your judgement, confidence and professional practice with an experienced guide.
Andrew mentors new, developing and experienced mediators. Sessions can explore process design, challenging dynamics, reflective practice, professional identity and the realities of building a sustainable practice.
- Newly accredited mediators
- Experienced practitioners
- Case reflection and skill development
- Practice-building support
Your next step
Not sure which service fits?
You do not need to diagnose the service before you call. Briefly explain what is happening and Andrew will help you identify the most useful, proportionate next step.
Book a free strategy call